Privacy policy

Last Updated: July 16, 2026

Welcome to Aynaz. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, create an account, place an order, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by our payment partners)

  • Order history

  • Product preferences and wishlist information

  • Device information (browser type, IP address, operating system)

  • Website usage information through cookies and analytics tools

2. How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us.

  • Automatically through cookies, analytics tools, and similar technologies.

  • From trusted third-party providers such as payment gateways, shipping partners, and Shopify.

3. How We Use Your Information

Your information helps us:

  • Process and deliver your orders.

  • Verify payments.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and shopping experience.

  • Prevent fraud and protect our website.

  • Send promotional emails and offers if you choose to receive them.

  • Comply with legal obligations.

4. Cookies

We use cookies and similar technologies to:

  • Keep your shopping cart active.

  • Remember your preferences.

  • Improve website performance.

  • Analyze visitor behavior.

  • Deliver a better shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Payment Security

Payments made on Aynaz are processed securely through trusted payment providers. We do not store your complete debit card, credit card, or banking details on our servers.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted service providers, including:

  • Shopify

  • Payment gateways

  • Shipping and logistics partners

  • Analytics providers

  • Government authorities when required by law

These parties are permitted to use your information only for providing services related to your order or operating our business.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to maintain strong security, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our policies

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information.

  • Withdraw marketing consent at any time.

  • Request a copy of your personal data where legally applicable.

To exercise these rights, please contact us using the email provided below.

10. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. International Users

If you access our website from outside India, your information may be processed and stored in countries where our service providers operate. By using our website, you consent to such transfers where permitted by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: aynazpremium@gmail.com

Thank you for choosing Aynaz.